Refund and Returns Policy
Refund and Return Policy for OnlineMaharashtra
At OnlineMaharashtra, we strive to ensure your satisfaction with every purchase made on our website. This Refund and Return Policy outlines our procedures for handling refunds, returns, and exchanges. By making a purchase on OnlineMaharashtra, you agree to the terms outlined below:
1. Refund Eligibility:
a. We accept refund requests for eligible items within 7 days from the date of delivery. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
b. Refunds are only issued for the purchase price of the item(s) and do not include any shipping or handling charges, unless the return is due to an error on our part.
2. Return Process:
a. To initiate a return, please contact our customer support team within the specified timeframe to request a return authorization (RA) number and further instructions.
b. Once you have received your RA number, securely package the item(s) to be returned and include the RA number on the outside of the package.
c. Ship the returned item(s) to the address provided by our customer support team. You are responsible for the cost of return shipping unless the return is due to an error on our part.
3. Refund Processing:
a. Once the returned item(s) are received and inspected, we will notify you of the approval or rejection of your refund.
b. If your refund is approved, it will be processed and a credit will be applied to your original method of payment within 15 business days. Please note that it may take additional time for the refund to appear in your account depending on your financial institution.
4. Non-Refundable Items:
Certain items are not eligible for refunds, including but not limited to:
- Items marked as final sale or clearance.
- Perishable goods, such as food or flowers.
- Personalized or custom-made items.
- Gift cards or promotional vouchers.
5. Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team immediately to arrange for a replacement or refund. We may request photo evidence of the damage or defect for verification purposes.
6. Exchange Policy:
We do not offer exchanges for different items. If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.
7. Contact Us:
If you have any questions or concerns about our Refund and Return Policy, please contact us at [[email protected]]. Our customer support team is available to assist you with any inquiries regarding refunds, returns, or exchanges.
Return Policy for OnlineMaharashtra
At OnlineMaharashtra, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy to ensure your peace of mind. Please review the following guidelines for returning items purchased from OnlineMaharashtra:
1. Eligibility for Returns:
- Items must be returned within 7 days of the delivery date.
- Items must be unused, undamaged, and in their original packaging with all tags attached.
- Certain items, such as perishable goods, personalized or custom-made items, and final sale or clearance items, may not be eligible for return. Please check the product description for any specific return restrictions.
2. Return Process:
- To initiate a return, please contact our customer support team at [customer support email [email protected]] or [customer support phone number 9657467007] to request a return authorization (RA) number.
- Once you have received your RA number, securely package the item(s) to be returned and include the RA number on the outside of the package.
- Ship the returned item(s) to the address provided by our customer support team. You are responsible for the cost of return shipping unless the return is due to an error on our part.
3. Refund Processing:
- Upon receipt and inspection of the returned item(s), we will notify you of the approval or rejection of your refund.
- If your return is approved, a refund will be processed to your original method of payment within [X] business days. Please note that it may take additional time for the refund to appear in your account depending on your financial institution.
4. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact our customer support team immediately to arrange for a replacement or refund. We may request photo evidence of the damage or defect for verification purposes.
5. Exchanges:
- We do not offer exchanges for different items. If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.
6. Contact Us:
- If you have any questions or concerns about our Return Policy, please contact our customer support team at [customer support email] or [customer support phone number]. We’re here to assist you with any inquiries regarding returns, refunds, or exchanges.
Thank you for shopping with OnlineMaharashtra!
