Conduent faces lawsuits, Texas AG investigation over huge knowledge breach


A Morris County firm that gives administrative companies for companies and authorities companies has agreed to cooperate with investigators searching for details about an enormous knowledge breach that uncovered thousands and thousands of people’ delicate private and medical info.

Conduent Business Services, primarily based in Florham Park, first found that its community had been compromised in January 2025, in keeping with a notice on the corporate’s web site.

An inside investigation decided that hackers accessed the corporate’s community from Oct. 21, 2024, to Jan. 13, 2025, and obtained recordsdata that include people’ private info. The stolen info could embrace names, addresses, social safety numbers, dates of start, medical info, and medical insurance info.

“To date, there is no evidence that any underlying data has been misused, posted, or made publicly available, and we continue to monitor closely,” the corporate stated in an announcement despatched to NJ.com.

It’s unclear precisely how many individuals had been affected, but it surely’s “a significant number,” in keeping with a disclosure form filed with the United States Securities and Exchange Commission.

The full scope and scale of the cyberattack remains to be being decided but it surely consists of thousands and thousands of individuals nationwide. A consumer protection alert from the Oregon Department of Justice stories that 10.5 million people had been affected within the breach. A letter despatched to the New Hampshire Attorney General’s workplace stories practically 11,000 affected residents within the Granite State. Down in Texas, state officers declare the cyberattack uncovered 4 million residents.

It’s unclear if any New Jerseyans had been impacted.

Conduent, a spin-off of Xerox, is a publicly traded firm that gives mailroom, fee, and different enterprise help companies. According to its web site, Conduent works with practically half of Fortune 100 corporations and greater than 600 authorities and transportation companies. Among its purchasers are Humana, Blue Cross Blue Shield of Illinois, Blue Cross and Blue Shield of New Mexico and Blue Cross and Blue Shield of Texas.

Texas Attorney General Ken Paxton introduced final week his workplace was investigating the Conduent knowledge breach.

“The Conduent data breach was likely the largest breach in U.S. history. If any insurance giant cut corners or has information that could help us prevent breaches like this in the future, I will work to uncover it,” stated Paxton in a press release.

In an announcement despatched to NJ.com, Conduent stated it might adjust to investigators.

“We look forward to working cooperatively with the Texas Attorney General’s Office to provide the relevant information, consistent with our longstanding practice of constructive engagement with regulators,” the corporate stated.

There’s additionally a pending class motion lawsuit towards Conduent in New Jersey federal court docket stemming from the information breach. The consolidated litigation alleges the corporate did not implement fundamental safety measures, leaving thousands and thousands of people’ delicate private and medical info uncovered.

Conduent maintains that it acted promptly and in accordance with incident‑response protocols to include and examine the incident.

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